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  1. #1
    Birdie Husband is on a distinguished road
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    OttawaGolf Handicap page

    Does anyone else have trouble accessing this page frequently? It seems like the SQL timeout gets met fairly frequently causing you to have to log back in and try again.

    Right now I've been trying to enter a round for over 20 minutes

    Sounds like you need to add some database indexes or jazz up the resources on that server

  2. #2
    7 Iron holeinone is on a distinguished road
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    Ya that section is really really really slow. Great tool to have though.

  3. #3
    Founder Kilroy is on a distinguished road Kilroy's Avatar
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    The server is in need of replacement/upgrade and that is in the works. Likely not until the season is over though. Sorry for any inconvenience, but it is temporary.

    Firefox is working for me without timouts. You may want to try it. Just wait a few seconds for the system to reload after making a menu change.
    Last edited by Kilroy; 09-24-2012 at 09:38 AM.
    Life dinnae come wit gimmies so yuv got nae chance o' gitt'n any from me.

  4. #4
    Birdie Husband is on a distinguished road
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    Moments after making my whiny post it began to work OK again... haha

    No inconvenience really - it's a free service you can't really complain too much!

    Thanks

  5. #5
    Caddy larry is on a distinguished road larry's Avatar
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    Cannot enter games from my trip south. I know you can't enter scores for local courses during the winter but was always able to enter manual rounds. Anyone know if the system has changed?

  6. #6
    Founder Kilroy is on a distinguished road Kilroy's Avatar
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    Manual entry works for me. It's on a new server, but that shouldn't be a factor. What browser / OS are you using?
    Life dinnae come wit gimmies so yuv got nae chance o' gitt'n any from me.

  7. #7
    Caddy larry is on a distinguished road larry's Avatar
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    Hi Dan

    I'm using Windows 7 and have tried both Firefox and Internet Explorer. I click on manual entry but it will not allow me to enter slope or rating, only my score. I also tried to enter my scores on a friends computer in Florida but same results.

  8. #8
    Founder Kilroy is on a distinguished road Kilroy's Avatar
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    A few people now have reported being unable to enter Manual Entries while out of the region. 2 from Florida and another who just said he is 'away' from Ottawa. We changed the server and this is an odd side effect I believe, so we're trying to track it down.

    If I could get a few people who use the handicapping system to try entering a 2 scores - one manually and one from the drop downs, and report back. You can use the round Edit tool to remove the test entries.

    I want to know :
    1. Where you are
    2. manual entry (pass / fail)
    3. drop down list (pass / fail)
    4. if you have a fail - what browser/os
    Life dinnae come wit gimmies so yuv got nae chance o' gitt'n any from me.

  9. #9
    Golf Nut nice_lag is on a distinguished road
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    Put the two rounds in as recommended and from Russell all was good. I was able to put both rounds in and remove them. I'm using Firefox with Mac OS Mountain Lion. I have the following (small) comments to add though:

    1. When selecting a date from the pop-up calendar, I could click the date but the calendar would not go away and I had to manually close it and enter the date myself;
    2. When removing the rounds, the score and slope/rating data follows but the name of the course defaults back to Le Sorcier.
    nice_lag
    Almonte

  10. #10
    Founder Kilroy is on a distinguished road Kilroy's Avatar
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    OK we found a bug in the new system that is causing this problem. It has nothing to do with where the user is, but a glitch with the software running on the new server.

    For now the workaround is to choose a local course in your profile under the course member drop down. The handicapping system will default to that course when you go to Round Entry. You can then chose Manual Entry or select another course as before. We are working on a better fix, but that will allow you to enter scores.
    Life dinnae come wit gimmies so yuv got nae chance o' gitt'n any from me.

  11. #11
    Caddy larry is on a distinguished road larry's Avatar
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    Hi Dan. Did this bug get fixed? Still have to enter my local games manually. Thanks.

  12. #12
    Founder Kilroy is on a distinguished road Kilroy's Avatar
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    It was fixed some time ago. If you are still having problems try this… click this link http://www.reservationmasters.com/log.aspx (clears the cookies for RM / OG).
    Life dinnae come wit gimmies so yuv got nae chance o' gitt'n any from me.

  13. #13
    Caddy larry is on a distinguished road larry's Avatar
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    Thanks Dan
    Seems to have worked sort of. Had to type in the name a couple of times before it would find the course.

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