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  1. #1
    Out of Bounds orangeTANG is on a distinguished road
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    Direct Energy Hot Water Rental Contract

    My wife told me that the news had an article on a new Direct Energy contract that is being forced down on people who have hot water rentals. I didn't completely understand what she was explaining but I did get a new contract in the mail last night with my current gas bill.

    Did anyone catch this on the news last night, or has anyone done some further investigation into the new contract, and what they plan to do?

  2. #2
    Golf Padawan nokids is on a distinguished road nokids's Avatar
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    You only get out of something what you put into it

  3. #3
    Out of Bounds orangeTANG is on a distinguished road
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    The news had an update last night and apparently Direct Energy has decided to cancel the new contracts due to a high volume of customers calling in demanding they stay on the old contract or to have their heaters removed completely.

    If only people would do the same to Bell and Rogers each year, maybe we wouldn't be paying the ridiculous costs for Cable & Internet.

  4. #4
    Golf Padawan nokids is on a distinguished road nokids's Avatar
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    Somebody at Direct Energy is in hot water
    You only get out of something what you put into it

  5. #5
    Medalist imozzie is on a distinguished road imozzie's Avatar
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    Quote Originally Posted by jterpstr View Post
    The news had an update last night and apparently Direct Energy has decided to cancel the new contracts due to a high volume of customers calling in demanding they stay on the old contract or to have their heaters removed completely.

    If only people would do the same to Bell and Rogers each year, maybe we wouldn't be paying the ridiculous costs for Cable & Internet.
    I can confirm that Direct Energy has backed off on this one. I called them this a.m. and they have a message advising of such. I stayed on the line in order to confirm with a live body. They confirmed it.

    I am now researching purchasing a hot water tank. I am really fed up with this type of negative marketing and sales pitches from these guys. For some reason, Ontario appears to be the only province where people consider it normal to rent a water heater? I've been thinking about making the switch for a few years now - this just pushed me over the edge.
    "If profanity had any influence on the flight of the ball, the game of golf would be a lot easier than it is" - Horace Hutchinson (1903)

  6. #6
    Gotta Post Break68 is on a distinguished road Break68's Avatar
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    Renting a water heater is the biggest scam going. Buy a water heater if you can afford it. We own ours and one burst last year. We bought a new one from Francis Heating and Plumbing, they do all our work now. They are very reasonable.
    Obviously you're not a golfer.

  7. #7
    Singles Match Play Champ 2011 John is on a distinguished road John's Avatar
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    Ours burst too so we bought our own and had it installed. Save money, better tank which is more efficienet and holds more water. I wanted the tankless heater but it was a bit too much.

  8. #8
    Gotta Post Break68 is on a distinguished road Break68's Avatar
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    We looked at tankless as well but it was way more expensive than a new tank.
    Obviously you're not a golfer.

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