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Thread: Customs Delay
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04-26-2010 10:54 PM #1
Customs Delay
I bought a club from a guy on another forum and have been tracking it online and shows it has been in Canadian customs since April 19...that is a week in customs. I have bought many clubs from the states over the years but never had any held up in customs like this. Anyone else experience this? Maybe they are really busy? Starting to get a little worried it may be lost.
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04-26-2010 10:56 PM #2
what shipper? it usually scans when it leaves and updates so unless its lost in the customs facility it can't be lost... unless they didn't update the shipping slip on the way out.
willy
email change to [EMAIL="depe.juneja@gmail.com"]depe.juneja@gmail.com[/EMAIL]
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04-26-2010 10:59 PM #3
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04-26-2010 11:09 PM #4
i had them same problem, i called UPS and they were able to contact customs and find out what the delay was. it was just some paper work that wasn't filled out properly.
willy
email change to [EMAIL="depe.juneja@gmail.com"]depe.juneja@gmail.com[/EMAIL]
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04-26-2010 11:11 PM #5
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04-26-2010 11:16 PM #6
whoever can pull up info using that tracking number i suppose. i'm not sure how it works between them.
willy
email change to [EMAIL="depe.juneja@gmail.com"]depe.juneja@gmail.com[/EMAIL]
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04-27-2010 03:56 AM #7
the tracking system doesnt always reflect reality. I have bought some clubs, and they have arrived , but the tracking system from usps still shows them as in transit. I would wait a week or so more for their arrival - its the tracking thats likely the issue, not the customs
My paycheck goes to my dogs.
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04-27-2010 06:25 AM #8
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04-27-2010 08:00 AM #9
i'm thinking with the loonie at par with the US dollar, Canadians are shopping online like crazy in the states and it has resulted in delays at customs. I waited 10 days for a club which usually only takes 4 days to reach me.
You only get out of something what you put into it
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04-27-2010 12:35 PM #10
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04-27-2010 01:00 PM #11
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04-27-2010 01:30 PM #12
2 weeks is more or less the norm for a club and its only been 8 days. Don't put much stock in the canada post site. I had a letter sent from Myrtle Beach that took 4 weeks to arrive with no customs. Even the stuff that hasn't gone through customs as of late has taken almost 2 weeks. I agree, the rise in the $ means more cross border sales, I know it has for me.
I got a fever. And the only prescription is more golf equipment.
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04-27-2010 02:44 PM #13
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04-27-2010 02:48 PM #14
just to be clear, it usually takes about 2 weeks if it has to go through customs - from my experience, and that's easily 25-30 items. I have no idea how much time it spends in USPS, Canada Post or Customs. I am counting from the time it takes them to ship til it arrives at my house. That time is about 2 weeks. Often, low cost items, don't get held at customs and those are generally received in a week or less.
I got a fever. And the only prescription is more golf equipment.
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04-27-2010 03:04 PM #15
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05-01-2010 08:20 AM #16
Same boat, two wedges that were shipped around April 18th still haven't arrived. The eBay seller has perfect feedback, so I'm sure it's just a massive delay.
Donny Vantage NFL Guru, since 1974
Money won is twice as sweet as money earned
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05-04-2010 08:58 AM #17
i bought a driver from the US and i got hit with taxes for the first time dealing with USPS. oh well, i had a great run while it lasted. : (
You only get out of something what you put into it
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05-06-2010 02:25 PM #18
hey dude, I am a customs broker and I deal with this stuff all day.
there is no reason it should take that long to clear customs. the only reason I can think of is they dont have a one time power of attorney to clear the goods on your behalf. i would place a quick call into them and ask what they are missing to get this done.
i wouldnt stress over this. the canadian government cannot take possesion of your goods unless they have been in canada for 45 days without being cleared.
if you want PM me your tracking number and I will call some contacts
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05-06-2010 02:50 PM #19
So if one wanted to avoid the outrageous broker rates charged by UPS & FedEx when buying off of ebay sellers from the states who refuse to use USPS, can a customer arrange your service instead?
Life dinnae come wit gimmies so yuv got nae chance o' gitt'n any from me.
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05-06-2010 02:55 PM #20
Hey Dan!
I hear ya on those outrageous fees. I would love to help people out. but i only clear for registered Canadian companies.
I have no problem helping people out / giving customs advice , but i cant clear the goods.
if the person buying the clubs wants to declare them under their company I can do that no problem, at half the price of the $60 fedex / UPS fee. but only if they are a registered canadian company.
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05-06-2010 09:56 PM #21
Low Value Shipments (LVS - declared value under $1,600.00) moving via Fed Ex Express get free clearance as part of their freight fee. Therefore leaving the importer of record to pay only the duties and taxes on the value of the goods imported. If you shipments fall in the LVS category make sure the shipper marks the documents accordingly. Most customs delays are cause by improper documentation.
Things you learn after being in the logistics business for over 20 years.Member of the TGN Team
MEMBER OF THE 2008, 2010, 2011, 2014, 2016 RYDER CUP CHAMPS!
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05-06-2010 10:03 PM #22
Twoody is right about the LVS, but not all shipments under $1600 get an automatic pass. I see alot of low vlaue shipment get flagged as HVS (high value shipments) all the time. but like he says make sure the docs are correct. if you want to give me the tracking number ill see what the hold up is for you.
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