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10-25-2020 07:58 PM #1
- Join Date
- Jul 2017
- Location
- Ottawa
- Posts
- 66
Greed and a Terrible Day at Cloverdale
Always a shame when businesses try to cash in at the expense of their customers. On Friday we had a tee time for 1:25 and on arrival there were about 30 people waiting on the first tee. Turns out they decided to book tee times every 5 minutes, which is extra odd during COVID. We didn't get off the first tee until nearly 2:15, over 45 minutes later. And with the course extremely overbooked, front 9 took 2h45m and we had to give up knowing it was impossible to finish before sunset. Every group around us was angry and a good number were quitting at 9 out of futility. Clearly the course wanted to take advantage of the last nice weather day of the season by completely disregarding the experience of its customers. We were offered a rain check for 9 and a half cart as compensation, which does nothing to rectify the experience. Won't be back or to the sister courses. No point supporting a business that cares so little about its customers - lots of alternatives around.
Thought I'd give a heads up.
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