Good customer service!

[parbreaker04]

Hi fellow golfers,
I was wondering, should a golf course be honest and tell you they are punching their greens before they let you book a starting time, or should they be allowed to say nothing,let you show up and expect you to play and pay full price? Your thoughts?

[cleek]

at the very least have a sign posted outside the clubhouse / proshop & if they keep their website up to date posting an advisory would be good too

[strong49]

They should let you know and give a rebate.

[Kiwi]

No-brainer. If they cannot give you a break on the price then they should fore-warn you.

[parbreaker04]

Played Stonebridge today, no break, no warning greens punched!

[sebber]

I am on a few e-mail lists for the Florida Courses that I play when I am there, and not only do they warn you very e-mail, but they use it to run deals, I regularly get e-mails advertising 50% tee times when Greens are recently punched... never saw that here in Ontario!

[bobblehead]

Played Stonebridge today, no break, no warning greens punched!

Stonebridge did try to warn about the punched greens...i got an email from Stonebridge about a week before the punching and they were offering a break on the price during the week of the punching. Also, it was posted on this forum:

http://forum.OttawaGolf.com/showthre...referrerid=951

[tmacgolf]

Played Stonebridge today, no break, no warning greens punched!

As mentioned above, I'm not sure why you say you didn't get a break. Green fees at stonebridge have been $40 since they punched the greens. When I played on Sunday, they were back to being pretty good, since they had been done back on Monday and Tuesday. Also, while I was in the pro shop, they were informing everyone who called to book a time about both the greens and the special price.

[Wilster]

Stonebridge
Played yesterday for $40 , the greens were bumpy , as predicted , but the rest of the course is in great condition.
Give it another week and it'll be in top shape.