uPro upgraded to uxplore - lots all Promode Credits -- RARRR

[snorks]

Boy.. not a happy camper today. I bought a large number of credits for my uPro last year. Calloway has "upgrade" their software to uexplore. Looks like the intent was to lower the cost for the average person, and to open up the features more.... both good things for new customers.

With that said, they did not bring existing customers pro-mode credits forward. I had 400 remaining credits and now they are all gone. I need to either buy the 25 course package $30, or the unlimited option for another $59.99.

I'm off to a golf vacation this week so that's when I noticed this issue when I tried to get new courses. Of course it won't get resolved unless I purchase one of the other options since Calloway works Mon-Friday and I'm leaving on Monday.

Has anyone else lost all of their credits?

[snorks]

Just to clear Calloway's name. I contacted them today (was away on a golfing trip ironically). Anyway, after waiting 1.5 hours they gave me unlimited courses in a matter of 2 minutes. I guess there was some option that I didn't notice when I upgraded.. not sure why you need to click something to automatically transfer your credits.. but that's another question...

Anyway, all is good. I have a uPro with unlimited courses again. Good luck to anyone else going through this

[quinner]

I didn't have any credits and the transfer over was painless.