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Thread: Broken shaft

  1. 09-14-2009 04:47 PM #1
    larry
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    Broken shaft

    My father broke the shaft on his Calloway Warbird 4 wood today. As this club is a few years old, would there be any guarantee on the shaft? Thanks.
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  2. 09-14-2009 06:04 PM #2
    jvincent
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    Callaway is known for their good customer service so he might get lucky with a replacement.
    Not fat anymore. Need to get better at golf now!
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  3. 09-14-2009 06:40 PM #3
    bobblehead
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    A buddy of mine broke 3 or 4 shafts from his X-16's over the years and each time Callaway replaced them at no cost.
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  4. 09-15-2009 10:45 PM #4
    HTN2
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    Callaway is indeed very good with customer service, they realize, replacing a $3. shaft free of charge is a very, very small price to pay for customer loyalty...
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  5. 09-16-2009 08:24 AM #5
    leftylucas
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    Try sending your request to this lady, she is always helpful.

    mary.cass@callawaygolf.com
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    I am abidextrous, I once golfed right-handed and now I shoot left-handed just as badly!
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  6. 09-16-2009 08:36 AM #6
    bobblehead
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    I think my buddy brought his clubs to Golftown and they sent it to Callaway. Good service on both ends.
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  7. 09-16-2009 12:01 PM #7
    Timothy.Reeve
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    Golf Town & Callaway are good to deal with

    Yeah, I've had similar experiences with both Golf Town and Callaway. I bought X-14 irons some years ago. After a few years, the back plate fell out of one of the irons. I took it to GT and they sent it Callaway for repair. All was handled for free. Nice to know that there is service available.
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