It didn't meet my expectations but I wouldn't say it was a bad experience. The product performed just doesn't measure spin and doesn't react well to shaping shots left / right with some shots not registering. They all started on path correct but only 1 out of 5 drew/faded back. I provided my results to Trugolf and they confirmed that is the way the product works. If anyone tells you otherwise I wouldn't believe them. They will sell a lot of these since as one reseller told me they are targetting a higher handicap market more for entertainment versus fittings / training / coaching who are not going to be looking to hitting deliberate draws / fades. They will sell a lot due to the convenience. For that market it is very good. BTW the customer tech support is very good - when we setup the unit we were on the phone twice since the owner recently got it and they picked up the phone realtime and stepped through all the calibrations to insure it was setup correct - no emails, voice mails, just as much time as we needed to make sure everything was calibrated correctly - that was nice.
The owner let me spend over 2 hours on the unit and test all clubs and shots in the bag. Very extensive - not a 30 or 60 minute test. Did the same for all 4 I tested.
Remember, it all depends on hcp and buyer expectations. That is why on the forum when users always talk about the accuracy of some of these systems and recommending them to people without first knowing what kind of player the person is or what their primary use of the system is (ie entertainment, coaching, fittings, etc).
At my club I am guessing over 90% of members are > 10. That 90% would probably be happy with the TruGolf system. The other 10% more than likely would find systems that measure spin like foresight GC2 along with their fitting module more attractive. Niether is right or wrong just different market segments and expectations.
Other issues were that not all shots registered even after we had it fully calibrated with their tech support. This too I reported back to Trugolf after my testing who said they have had some complaints about that. Heard others on the forum say they experienced the same thing.